{"id":2676,"date":"2023-10-25T15:48:57","date_gmt":"2023-10-25T15:48:57","guid":{"rendered":"https:\/\/heartwoodcentre.ca\/?page_id=2676"},"modified":"2024-02-07T15:52:39","modified_gmt":"2024-02-07T15:52:39","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/heartwoodcentre.ca\/about-us\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"<style>.kt-accordion-id2676_9eb363-4c .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);}.kt-accordion-id2676_9eb363-4c .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id2676_9eb363-4c .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:0px solid #00564C;border-right:0px solid #00564C;border-bottom:0px solid #00564C;border-left:0px solid #00564C;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#00808E;color:#ffffff;padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-wrap.kt-accordion-id2676_9eb363-4c > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:0px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:0px;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#00808E;}.kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:#444444;background:#eeeeee;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#eeeeee;}.kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#444444;border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id2676_9eb363-4c:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}@media all and (max-width: 1024px){.kt-accordion-id2676_9eb363-4c .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id2676_9eb363-4c .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:0px solid #00564C;border-right:0px solid #00564C;border-bottom:0px solid #00564C;border-left:0px solid #00564C;}}@media all and (max-width: 1024px){.kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id2676_9eb363-4c .kt-accordion-inner-wrap{display:block;}.kt-accordion-id2676_9eb363-4c .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id2676_9eb363-4c .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:0px solid #00564C;border-right:0px solid #00564C;border-bottom:0px solid #00564C;border-left:0px solid #00564C;}.kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id2676_9eb363-4c .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id2676_9eb363-4c kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane2676_bfc4e5-09\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">104 Roslyn Accessibility<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li>There are a few stairs without a railing outside leading up to the front door of the building. There is also a ramp available from the parking lot in the back<\/li>\n\n\n\n<li>Our doors remain locked at all times. If you are visiting or have an appointment, you must ring the doorbell to the right of the door and a staff member will let you in. At Pulford, our ramp leads to the side door where there is no doorbell. Be sure to have your therapist\u2019s phone number on hand to let them know when you have arrived<\/li>\n\n\n\n<li>Our counselling sessions are available in-person, online, over the phone or on doxy.me<\/li>\n\n\n\n<li>Our group sessions are usually in-person but some of our group sessions are available over Zoom or Teams<\/li>\n\n\n\n<li>Some offices are located on the main floor and some are up many stairs with railings. If you require an accessible office, please let us know and we will make sure to book your appointment accordingly<\/li>\n\n\n\n<li>Our main group room at Pulford is not accessible by wheelchair or mobility device. Please let us know your accessibility needs when signing up<\/li>\n\n\n\n<li>Wifi is available<\/li>\n\n\n\n<li>Some spaces have fluorescent lighting and some will have natural light, lamps, or both. If you require a particular type of lighting, please let us know and we will do our best to set up the lighting in a way that works for you<\/li>\n\n\n\n<li>Our buildings are scent free environments. Please do not wear or bring strong perfumes,\u00a0colognes or other strong-fragranced products to the Centre<\/li>\n\n\n\n<li>Service animals are allowed in our buildings<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li>Our buildings are smudge-friendly<\/li>\n\n\n\n<li>We use air purifiers in each individual office to improve air quality and reduce viral transmission.&nbsp;<\/li>\n\n\n\n<li>You are always welcome to wear a mask to your appointments and can request your therapist to wear one also&nbsp;<\/li>\n\n\n\n<li>We use white-noise machines in our hallways to prevent the transfer of personal information during a session<\/li>\n\n\n\n<li>Our waiting areas do not have music or have very quiet music. There are usually no more than two people waiting at the same time so it is a fairly calm space<\/li>\n\n\n\n<li>We are a non-gendered organization. While accessing our spaces, you will see folks of all genders<\/li>\n\n\n\n<li>All washrooms on-site are non-gendered. There are accessible washrooms available on the main floor. When you enter the building through the door with the ramp, head straight past the kitchen and the washroom will be on you right side<\/li>\n\n\n\n<li>Some of our waiting spaces and offices have size-inclusive chairs. Please let us know your chair needs before your appointment. We are working on securing funding for more size-inclusive chairs<\/li>\n\n\n\n<li>If you are arriving by car, please park on the street. There is 1-hour free parking in front of both locations. Unfortunately, we do not have parking lot spots available to clients. For accessible parking, please connect with us before your appointment and we will do our best to assist you<\/li>\n\n\n\n<li>Many therapists provide sensory fidgets if desired. Participants are also welcome to bring their own<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane2676_4a3bf2-28\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">115 Pulford Accessibility<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li>There are a few stairs without a railing outside leading up to the front door of the building. There is also a ramp available from the parking lot in the back<\/li>\n\n\n\n<li>Our doors remain locked at all times. If you are visiting or have an appointment, you must ring the doorbell to the right of the door and a staff member will let you in. At Pulford, our ramp leads to the side door where there is no doorbell. Be sure to have your therapist\u2019s phone number on hand to let them know when you have arrived<\/li>\n\n\n\n<li>Our counselling sessions are available in-person, online, over the phone or on doxy.me<\/li>\n\n\n\n<li>Our group sessions are usually in-person but some of our group sessions are available over Zoom or Teams<\/li>\n\n\n\n<li>Some offices are located on the main floor and some are up many stairs with railings. If you require an accessible office, please let us know and we will make sure to book your appointment accordingly<\/li>\n\n\n\n<li>Our main group room at Pulford is not accessible by wheelchair or mobility device. Please let us know your accessibility needs when signing up<\/li>\n\n\n\n<li>Wifi is available<\/li>\n\n\n\n<li>Some spaces have fluorescent lighting and some will have natural light, lamps, or both. If you require a particular type of lighting, please let us know and we will do our best to set up the lighting in a way that works for you<\/li>\n\n\n\n<li>Our buildings are scent free environments. Please do not wear or bring strong perfumes,\u00a0colognes or other strong-fragranced products to the Centre<\/li>\n\n\n\n<li>Service animals are allowed in our buildings<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li>Our buildings are smudge-friendly<\/li>\n\n\n\n<li>We use air purifiers in each individual office to improve air quality and reduce viral transmission.&nbsp;<\/li>\n\n\n\n<li>You are always welcome to wear a mask to your appointments and can request your therapist to wear one also&nbsp;<\/li>\n\n\n\n<li>We use white-noise machines in our hallways to prevent the transfer of personal information during a session<\/li>\n\n\n\n<li>Our waiting areas do not have music or have very quiet music. There are usually no more than two people waiting at the same time so it is a fairly calm space<\/li>\n\n\n\n<li>We are a non-gendered organization. While accessing our spaces, you will see folks of all genders<\/li>\n\n\n\n<li>All washrooms on-site are non-gendered. There are accessible washrooms available on the main floor. When you enter the building through the door with the ramp, head straight past the kitchen and the washroom will be on you right side<\/li>\n\n\n\n<li>Some of our waiting spaces and offices have size-inclusive chairs. Please let us know your chair needs before your appointment. We are working on securing funding for more size-inclusive chairs<\/li>\n\n\n\n<li>If you are arriving by car, please park on the street. There is 1-hour free parking in front of both locations. Unfortunately, we do not have parking lot spots available to clients. For accessible parking, please connect with us before your appointment and we will do our best to assist you<\/li>\n\n\n\n<li>Many therapists provide sensory fidgets if desired. Participants are also welcome to bring their own<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane2676_1f479c-e9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Nearby Bus Stops<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><style>.kb-image2676_657dcb-5f .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image2676_657dcb-5f size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"585\" src=\"https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/map.jpg?resize=640%2C585&#038;ssl=1\" alt=\"This is a photo screenshot of Google Maps that shows Heartwood\u2019s locations in relation to the nearest bus stops. Heartwood\u2019s Pulford location is one block east and one block south of stops 10170 and 10171. It is across Osborne street from stop 10172 and is one block east and one block south.\" class=\"kb-img wp-image-2681\" srcset=\"https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/map.jpg?w=752&amp;ssl=1 752w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/map.jpg?resize=300%2C274&amp;ssl=1 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" data-recalc-dims=\"1\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Nearby bus stops:<\/strong><\/p>\n\n\n\n<p>Stop 10171 (Northbound Osborne at River) \u2013 buses 16, 18, 58, 60<\/p>\n\n\n\n<p>Stop 10172 (Southbound Osborne at River) \u2013 buses 16, 18, 58, 60<\/p>\n\n\n\n<p>Stop 10170 (Westbound River at Osborne) \u2013 buses 38, 635<\/p>\n\n\n\n<p>From these stops, most folks can walk to either building in just a few minutes<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane2676_c5f926-46\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Language Interpreter Services at Heartwood<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Through the Language Access Program with Shared Health, Heartwood Healing Centre has access to trained, spoken-language interpreters. You can ask at the front desk or ask your therapist to request an Interpreter. Language Access interpreters are Shared Health casual employees who:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><style>.kb-image2676_d82182-6c .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image2676_d82182-6c\"><img loading=\"lazy\" decoding=\"async\" width=\"364\" height=\"365\" src=\"https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/Untitled.jpg?resize=364%2C365&#038;ssl=1\" alt=\"Interpreter icon of 3 people talking\" class=\"kb-img wp-image-2711\" srcset=\"https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/Untitled.jpg?w=364&amp;ssl=1 364w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/Untitled.jpg?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2023\/10\/Untitled.jpg?resize=150%2C150&amp;ssl=1 150w\" sizes=\"(max-width: 364px) 100vw, 364px\" data-recalc-dims=\"1\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul>\n<li>Passed interpreter language assessments and trainings with Shared Health.<\/li>\n\n\n\n<li>Successfully completed a criminal record check, child and adult abuse registry checks<\/li>\n\n\n\n<li>Signed a confidentiality pledge regarding the Personal Health Information Act.<\/li>\n\n\n\n<li>Interpreters perform their role in accordance with the Language Access Code of Ethics &amp; Standards of Practice for Interpreters, including the principles of Accuracy, Confidentiality, and Impartiality.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p>Language Access Interpreter Services are available in-person, over-the-phone or via video conference in over 200 languages.<\/p>\n\n\n\n<p>These services are free to Heartwood participants and must be requested in advance. If you have any questions or would like to make an Interpreter request, please contact our front desk at (204) 783-5460.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.kb-row-layout-id2676_71081e-25 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2676_71081e-25 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2676_71081e-25 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2676_71081e-25 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2676_71081e-25 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id2676_71081e-25 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2676_71081e-25 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col,.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2676_7da4ac-c5{position:relative;}@media all and (max-width: 1024px){.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column2676_7da4ac-c5 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2676_7da4ac-c5\"><div class=\"kt-inside-inner-col\"><style>.kb-image2676_fbce7c-01 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image2676_fbce7c-01 alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"297\" src=\"https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?resize=640%2C297&#038;ssl=1\" alt=\"\" class=\"kb-img wp-image-1797\" srcset=\"https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?resize=1024%2C475&amp;ssl=1 1024w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?resize=300%2C139&amp;ssl=1 300w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?resize=768%2C356&amp;ssl=1 768w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?resize=1536%2C712&amp;ssl=1 1536w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?resize=2048%2C950&amp;ssl=1 2048w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/heartwoodcentre.ca\/wp-content\/uploads\/2022\/06\/Group-2253@2x.png?w=1920&amp;ssl=1 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" data-recalc-dims=\"1\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":1341,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/pages\/2676"}],"collection":[{"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/comments?post=2676"}],"version-history":[{"count":64,"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/pages\/2676\/revisions"}],"predecessor-version":[{"id":2946,"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/pages\/2676\/revisions\/2946"}],"up":[{"embeddable":true,"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/pages\/1341"}],"wp:attachment":[{"href":"https:\/\/heartwoodcentre.ca\/wp-json\/wp\/v2\/media?parent=2676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}